Privacy Policy

Effective date: July 18, 2026 | Last updated: July 18, 2026

SME Business Solutions ("SME Business Solutions," "we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website sme-bs.com (the "Site") or otherwise interact with us, and describes your choices regarding that information. This policy is intended to comply with applicable U.S. federal and state privacy laws, including the California Consumer Privacy Act, as amended by the California Privacy Rights Act ("CCPA/CPRA"), where applicable.

1. Information We Collect

1.1 Information You Provide

When you fill out our contact form, email us, or otherwise communicate with us, we may collect:

• Name (first and last)
• Email address
• Phone number (if provided)
• Company name (if provided)
• The content of your message and any information you choose to include

1.2 Information Collected Automatically

Like most websites, our Site may automatically collect certain technical information when you visit, including your IP address, browser type, device information, pages viewed, referring URL, and timestamps. This information is typically collected via standard server logs and, if used, cookies or similar technologies.

1.3 Cookies

Our Site currently uses only strictly necessary technical functions and does not deploy third-party advertising or tracking cookies. If this changes — for example, through the addition of analytics tools — we will update this Privacy Policy accordingly and, where required by law, obtain your consent.

2. How We Use Your Information

We use the information we collect to:

• Respond to inquiries submitted through our contact form or by email
• Provide, operate, and improve our services
• Communicate with you about our services, proposals, or engagements
• Maintain the security and proper functioning of our Site
• Comply with legal obligations

We do not sell your personal information, and we do not use the information collected through our contact form for unrelated marketing purposes without your consent.

3. How We Share Information

We do not sell or rent your personal information to third parties. We may share information with:

• Service providers who help us operate our Site or business (e.g., hosting providers, email delivery services), under obligations to protect your information
• Professional advisors (e.g., legal or accounting) where necessary
• Government authorities or other parties, where required by law, regulation, or legal process

4. Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.

5. Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect the information we collect. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

6. Your Privacy Rights

6.1 California Residents (CCPA/CPRA)

If you are a California resident, you may have the right to: request access to the personal information we hold about you; request deletion of your personal information; request correction of inaccurate personal information; and not be discriminated against for exercising these rights. SME Business Solutions does not sell or share personal information as those terms are defined under the CCPA/CPRA.

6.2 Other U.S. State Privacy Laws

Depending on your state of residence, you may have similar rights under other applicable state privacy laws. To exercise any of these rights, please contact us using the details in Section 9 below.

6.3 Visitors Outside the United States

If you access our Site from outside the United States, please be aware that your information will be transferred to, stored, and processed in the United States, where our servers and central database are operated.

7. Children's Privacy

Our Site and services are directed at businesses and are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can delete it.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised "Last updated" date. We encourage you to review this page periodically.

9. Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us: